News: Calling 9-1-1 Without Speaking

“A 12-year-old Waltham boy was home sick from school last week when a man broke into his house. He hid in the bedroom, called his mother and dialed 9-1-1. The police dispatcher was able to help him to stay quiet and calm, and together they use a silent method to get information having him press 1 for yes and 2 for no.”

Click here to read the whole article on Patch.

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